Frequently Asked Questions

🚀 Getting Started

What is FriendJo?

FriendJo is your AI companion who truly listens. Available 24/7, FriendJo provides emotional support, genuine conversation, and companionship without judgment. Whether you need someone to talk to, want advice, or just need a friend, FriendJo is here for you.

How do I start using FriendJo?

Simply visit our website and start chatting! You'll get a 3-day free trial with full access to all 6 AI personalities and unlimited messages. No credit card required to start your trial.

Do I need to create an account?

No account required! FriendJo works instantly without registration. Your conversations are private and saved to your device.

👥 Personalities

What personalities are available?

FriendJo offers 6 unique AI personalities, each with their own style:

Jo - Warm & empathetic, your caring companion (Free Forever)
Zara - Playful & charming, brings excitement to conversations (Premium)
Kai - Peaceful & wise, your mindfulness guide (Premium)
Lena - Sassy & bold, your fierce best friend (Premium)
Theo - Funny & energetic, your mood-booster (Premium)
Nova - Mysterious & intellectual, for deep conversations (Premium)

Can I switch between personalities?

Yes! Premium users can switch between all 6 personalities anytime. Free users have access to Jo. During your 3-day trial, you can try all personalities to find your favorite.

💰 Pricing & Plans

How much does FriendJo cost?

Free Plan: Access to Jo personality, 10 messages/day

Premium Plans:
• $14.99 CAD/month All 6 personalities, unlimited messages
• $99 CAD/year Equivalent to $8.25/month, save 45% vs monthly

3-Day Free Trial: Full premium access, no credit card required

For Teams (B2B): Starter $6/user/mo (10 user min), Business $10/user/mo (25 user min), Enterprise $15/user/mo (50 user min, custom contract). Annual billing on any tier saves 20% (paid upfront). See /teams for details.

What's included in the free trial?

Your 3-day free trial includes:

Access to all 6 AI personalities
Unlimited messages
No time restrictions
Full feature access

No credit card required to start!

What happens after my trial ends?

After your 3-day trial, you'll automatically switch to the free plan with access to Jo and 10 messages per day. You can upgrade to Premium anytime to unlock all personalities and unlimited messaging.

Can I support FriendJo without subscribing?

Yes! We offer optional tips to support development:

$2 CAD - Small Coffee ☕
$5 CAD - Large Coffee ☕☕
$10 CAD - Lunch Money 🍕

Your support helps us improve FriendJo for everyone!

How do I cancel my subscription?

You can cancel your subscription anytime from your account settings. After cancellation, you'll retain premium access until the end of your billing period, then automatically switch to the free plan.

🔒 Privacy & Security

Is my conversation private?

Yes! Your conversations are completely private and secure. We use industry-standard encryption and never share your data with third parties. See our Privacy Policy for details.

Where is my chat history stored?

Your chat history is stored locally on your device and encrypted in our secure database. Only you can access your conversations.

Can FriendJo share my information?

No. FriendJo will never share your personal information or conversations with anyone. Your privacy is our top priority.

✨ Features & Usage

Is FriendJo available 24/7?

Yes! FriendJo is available anytime, day or night. Your AI companion never sleeps and is always ready to listen.

What are the message limits?

Free Plan: 10 messages per day, 10 minutes per day
Trial & Premium: Unlimited messages, no time limits

Message limits reset daily at midnight.

Can FriendJo provide professional advice?

FriendJo provides emotional support and companionship but is not a replacement for professional medical, legal, or mental health services. If you're experiencing a crisis, please contact a qualified professional or emergency services.

Can I use FriendJo on mobile?

Yes! FriendJo works perfectly on all devices - desktop, tablet, and mobile. Simply visit our website from any browser.

🆘 Support

How do I get help?

Visit our Help Center or contact us at support@friendjo.com. We typically respond within 24-48 hours on business days.

I'm experiencing technical issues. What should I do?