Welcome to FriendJo, operated by Inexoly LLC, a Wyoming limited liability company ("FriendJo," "we," "our," or "us").
These Terms of Use ("Terms") govern your access to and use of our app, website (friendjo.com), and related products and services (collectively, the "Services").
By using FriendJo, you agree to these Terms. Please read them carefully.
1. Who We Are
FriendJo is an AI-powered emotional support and attention-on-demand app. It provides users with interactive conversations, encouragement, and personalized digital companionship experiences.
Important: FriendJo is not a medical, psychological, or therapeutic service. Our digital companions offer emotional support, but they are not substitutes for professional care.
2. Eligibility and Accounts
- You must be at least 13 years old to use FriendJo (or the minimum age required in your country).
- If you are under 18, you must have a parent or guardian's permission.
- You must provide accurate and complete information when creating your account.
- You are responsible for maintaining the confidentiality of your account and password and for all activity under your account.
- You may not share your account credentials with anyone else.
If you create an account on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
3. Use of Services
You may use FriendJo only in accordance with these Terms and all applicable laws.
✅ You may:
- Use FriendJo for personal emotional support and entertainment.
- Share responses publicly using the built-in "Share" button, provided your use complies with these Terms.
- Upgrade to premium subscriptions or tip features to access additional experiences.
🚫 You may not:
- Use FriendJo for any illegal, abusive, or harmful activity.
- Attempt to reverse-engineer, scrape, or copy FriendJo's software, databases, or content.
- Use FriendJo to impersonate others, spread misinformation, or engage in harassment.
- Use FriendJo output ("Chat Content") as medical, legal, financial, or therapeutic advice.
- Represent Chat Content as human-generated or claim it as your own intellectual property.
4. Content and Ownership
You may input messages, prompts, and other data ("Input") and receive responses from FriendJo ("Output"). Together, these are called "Content."
- Your Rights: You retain all rights to your Input.
- Our Rights: You own the Output generated for you, but FriendJo may store and use both Input and Output to maintain, improve, and ensure the safety of our Services.
- Shared Output: Because AI-generated content can be similar, other users may receive similar or identical responses.
If you do not want your Content used to improve the system, you can contact us at support@friendjo.com to request an opt-out.
5. Accuracy and Limitations
FriendJo uses artificial intelligence. While we strive to offer uplifting, realistic, and positive interactions, responses may not always be accurate or appropriate.
By using FriendJo, you acknowledge:
- Chat responses are for entertainment and emotional engagement only.
- You should not rely on Output for factual accuracy or professional decisions.
- You are solely responsible for evaluating and interpreting the content you receive.
- FriendJo may generate fictional, incomplete, or incorrect information.
If you ever feel emotionally distressed, please reach out to a trusted friend, counselor, or local helpline.
6. Subscriptions, Payments, and Tips
FriendJo offers both free and paid features.
- Billing: When you purchase a subscription or tip, you agree to provide valid payment information.
- Renewal: Subscriptions automatically renew unless canceled before the next billing cycle.
- Cancellation: You can cancel anytime through your app store or billing portal.
- Refunds: Payments are non-refundable, except as required by law.
- Taxes: Users are responsible for any applicable taxes on purchases.
We may change prices or features periodically with prior notice for subscription renewals.
7. Termination and Suspension
We may suspend or terminate your access if:
- You violate these Terms or applicable laws.
- Your account has been inactive for over one year.
- Your activity poses a risk to others or the system's integrity.
You may delete your account anytime via settings or by contacting support@friendjo.com.
8. Intellectual Property
All trademarks, logos, software, designs, and systems used in FriendJo belong to Inexoly LLC.
You may not copy, modify, distribute, or use them except as permitted by these Terms.
9. Third-Party Services
FriendJo may integrate with third-party services (e.g., payment processors, analytics, or voice systems). Those services have their own terms and privacy policies.
We are not responsible for any third-party products or content.
10. Disclaimer of Warranties
FriendJo is provided "as is" and "as available."
We make no warranties, express or implied, regarding accuracy, reliability, or fitness for a particular purpose.
Use of FriendJo is at your own risk.
FriendJo's companions are not licensed therapists or medical professionals. Always seek qualified help when needed.
11. Limitation of Liability
To the fullest extent permitted by law:
- Inexoly LLC and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including lost profits or emotional distress.
- Our total liability for any claim shall not exceed the greater of $100 USD or the amount you paid to use FriendJo in the past 12 months.
12. Indemnification
If you are a business or use FriendJo commercially, you agree to indemnify and hold harmless Inexoly LLC, its affiliates, and staff against claims, damages, and expenses arising from your use or misuse of the Services.
13. Dispute Resolution and Governing Law
These Terms are governed by the laws of the State of Wyoming, U.S.A., without regard to conflict-of-law principles.
Any disputes arising from these Terms shall be resolved through binding arbitration in Wyoming under the rules of the American Arbitration Association (AAA).
You and FriendJo agree to resolve disputes individually — no class actions or collective claims are permitted.
14. Copyright Complaints
If you believe your intellectual property rights have been violated, contact:
15. Changes to These Terms
We may update these Terms from time to time. When we do, we'll notify you via email or in-app notice.
Your continued use after changes means you accept the updated Terms.
16. General Provisions
- You may not assign or transfer your rights under these Terms.
- If any provision is found invalid, the rest remains in effect.
- These Terms constitute the entire agreement between you and Inexoly LLC regarding FriendJo.